Updated: Never — Philip's Blog

A couple of weeks ago, I cycled past a sign on my way to the station stating that there would be "significant" traffic problems as they closed a crossing for repair. Of course, the sign didn't mention how these works would impact train schedules or the ability of cyclists to cross the tracks.

I sent an email off Infrabel, who supposedly maintains the rail infrastructure, and got no fewer than three emails back to tell me that my query was important to them and that I was assigned a "file number". Very useful.

More useful was the fact that my questions were actually answered the next day by a very thorough Infrabel employee (with a title like "arrondissementschef", you presumably have to be thorough) and all was well: trains would run as usual (note that this does not imply "on time") and cyclists could cross the tracks.

This morning, I received yet another email noting that my "file" was still open. Uh...

• My question was very thoroughly answered
• Why would I still be interested in the impact of roadworks between 30 October and 8 November on 17 November?

I guess the answer email just didn't cite the file number.

Now if only the trains could run on time for a change...