My Hackergotchi

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Wed, 22 Jul 2009

11:06 – Painful transitions

This time two weeks ago, I was in a tent somewhere near Cribs Creek on the West Coast Trail. This time last week, I was in Victoria, digesting a very tasty dinner. Today, I am at work, catching up with hundreds of emails.

Painful.

One of the first emails I read was from my travel agent, informing me that United has kindly cancelled the direct flights I was booked on in September between London and Denver. My cunning plan to get into the US without going through ORD was foiled again. To add insult to injury, United felt that 45 minutes would be plenty of time to change terminals in Chicago.

Wondering what they were smoking, I called United's Belgian phone number and was rather surprised that it was answered on the first ring by a gentleman in Bangalore. Very friendly chap but decidedly unhelpful. He wasn't even able to tell me what they were smoking.

Luckily, Connections continues to provide the excellent service I've come to expect from them and they were able to put me on an earlier flight in under five minutes on the phone. Unfortunately, they couldn't tell me what drugs United were on either. Regardless: if you're looking for a good travel agent in Belgium, I can highly recommend them.

Now for more email... And perhaps trying to see if anything still compiles.